Hard Reset

I know from experience… haha it’s actually the solution of some people’s HP. Sometimes all you need to do is kick the computer.  This method works for a variety of connection and ‘stuck’, hung, and stubborn program issues.

  • Disconnect all external devices first.
  • Remove AC power and the battery
  • Press and hold power button for at least 30 seconds
  • Reinstall only AC power for first startup ** See Note
  • Power on – Log in
  • Next time you shut down the system, reinstall battery.

** Note: You can ignore the bit about leaving the battery out.  If you like, reinstall battery the first time and be done with it

I hope this helps!

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